Cookie Policy

Last updated: December 27, 2024

1. What Are Cookies?

Cookies are small text files that are placed on your computer or mobile device when you visit a website. They are widely used to make websites work more efficiently and provide information to website owners.

2. How We Use Cookies

Detail Flow CRM uses cookies and similar technologies for several purposes:

Authentication: To recognize you when you sign in and keep you logged in
Security: To support security features and detect malicious activity
Preferences: To remember your settings and preferences (like theme choice)
Analytics: To understand how visitors use our platform
Performance: To improve the speed and performance of our services

3. Types of Cookies We Use

Essential Cookies

These cookies are necessary for the website to function properly. They enable core functionality such as security, authentication, and accessibility. You cannot opt out of these cookies.

Examples: Session cookies, authentication tokens, CSRF protection

Duration: Session to 1 year

Functional Cookies

These cookies enable personalized features and remember your preferences to enhance your experience.

Examples: Theme preferences, language settings, recently viewed items

Duration: Up to 1 year

Analytics Cookies

These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously.

Examples: Page views, feature usage, error tracking

Duration: Up to 2 years

4. Third-Party Cookies

We may use third-party services that set their own cookies. These include:

Payment Processors: Square for secure payment processing
Communication Services: For SMS and email delivery tracking
Cloud Infrastructure: Supabase for authentication and data services

These third parties have their own privacy policies governing the use of cookies.

5. Managing Cookies

You can control and manage cookies in several ways:

Browser Settings: Most browsers allow you to refuse or accept cookies, delete existing cookies, and set preferences for certain websites.
Private Browsing: You can use private/incognito mode to limit cookie storage.
Third-Party Tools: Various browser extensions can help manage cookies.

Note: Disabling essential cookies may affect the functionality of our platform and prevent you from using certain features.

6. Browser-Specific Instructions

To manage cookies in your browser, follow the instructions for your specific browser:

7. Local Storage

In addition to cookies, we may use local storage (also known as Web Storage) to store certain preferences and data locally on your device. Local storage functions similarly to cookies but can store larger amounts of data. You can clear local storage through your browser's developer tools or settings.

8. Updates to This Policy

We may update this Cookie Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We encourage you to review this policy periodically for the latest information.

9. Contact Us

If you have any questions about our use of cookies, please contact us at:

Email: [email protected]